FAQ
Last updated
Last updated
Many issues are easily resolved by simply restarting your computer and router. If Screens Connect suddenly experiences connection issues for no apparent reason, try this first.
is a VNC/Screen Sharing and SSH/Remote Management client app.
is an optional utility app that automatically configures your network to make your computer reachable from virtually anywhere.
If you intend to connect to a remote Mac only from , only Screens Connect for Mac and Screens for iOS are required. You do not have to purchase Screens for Mac.
is intended for infrequent use, when you do not need to connect to a Mac on a regular basis.
is intended for more regular/frequent use.
Both tools are optional utility apps that automatically configure your network to make your computer reachable from anywhere. If you wish to remotely connect to your computers on a regular basis, install . If you want to connect to a Mac simply to assist a client, friend, or relative, have them install so that Screens can establish a connection with their computer.
Screens Connect for Mac supports OS X 10.6.8 Snow Leopard or later, and is available for download .
If your circumstances prevent you from using Screens Connect, you may also configure the connection .
If you're working with the correct version of Screens Connect and you're still having trouble installing the app, it's possible that disk permissions need repair. To repair disk permissions, open Disk Utility, select your Mac's system volume and click Repair Disk Permissions.
Screens Connect supports OS X 10.6.8 or later. To get the most appropriate version for your operating system, please visit .
If repairing permissions doesn't seem to help, please refer to .
For more information about routers supported by Screens Connect, please refer to this .